Copier Resources and Troubleshooting Guides
Written by the technicians who take the calls. No fluff, no vendor sales pitch.
Understanding Common Copier Error Codes
Error codes look cryptic, but nearly every manufacturer groups them the same way: the first digits identify the subsystem and the rest identify the fault.
Read the guide →Why Your Copier Keeps Jamming
Chronic jamming is a wear problem or a paper problem, and the two are easy to tell apart once you know where the sheet stops.
Read the guide →A Practical Monthly Copier Maintenance Checklist
Ten minutes a month from an office manager prevents a large share of the emergency calls we take.
Read the guide →Diagnosing Print Quality Problems by Pattern
The shape and spacing of a defect tells you which rotating component is responsible.
Read the guide →Leasing Versus Buying a Copier in Colorado
The right answer depends on volume, cash position and how long your office intends to stay put.
Read the guide →Copier Security: The Hard Drive Nobody Thinks About
Most business copiers store scanned and printed images on an internal drive. That drive leaves the building when the machine does.
Read the guide →Handling Toner Safely and Cleanly
Toner is a fine polymer powder. It behaves less like ink and more like dust, which changes how you clean it up.
Read the guide →Reducing Copier Energy and Paper Costs
A copier fleet is usually a bigger line item than the invoices suggest once paper, power and waste are counted.
Read the guide →Fixing Scan-to-Email When It Suddenly Stops
Scanning breaks most often after a mail provider changes its authentication rules, not because the copier failed.
Read the guide →Repair or Replace? How to Judge an Aging Copier
There is a point where continued repair stops being economical, and it is measurable.
Read the guide →